FAQ | Zadara Storage

Frequently Asked Questions

You have questions. We have answers.

Frequently Asked Questions.

Have questions about Zadara? We understand. We hear some questions more frequently than others, and have published answers to the most frequently asked ones here.

How is Zadara different from other cloud storage?

Zadara is enterprise-class storage, which means we offer features and functions you can't get from other cloud storage providers. We like to say, we pick up where they leave off, with features like NFS and CIFS, high availability, snapshots, and more.

How is Zadara a ‘fully-managed’ solution?

With Zadara you get much more than just industry-leading enterprise-class storage hardware and software. You get a team of experts 24/7/365 looking out for you. We manage your Zadara storage system as if it were our own, keeping things humming along. We alert you to issues that crop up, and advise you when it looks like there might be trouble ahead, so you can take preventive action. And, we provide proactive, periodic upgrades to your hardware and software at no charge.

Where can I get Zadara?

You can get Zadara everywhere you would host a legacy storage system. Put Zadara into the data center on your premises, and we'll manage it for you. Get Zadara in the public cloud, including Amazon AWS, Google Cloud Platform, and Microsoft Azure. Ask your managed services provider or private cloud provider to get Zadara and we'll deploy it at their data center, and manage it for you.

How does Zadara's ‘consumption-based’ pricing work?

With Zadara you pay only for the storage capacity and features you actually use. Charges are based on hourly rates. You can increase and decrease your usage at any time, and your charges will increase or decrease accordingly. The pricing is the same whether you get Zadara on your premises or in the public cloud. To find out how much your ideal Zadara storage solution will cost, visit our Pricing page and use our configurator.

How do I order Zadara?

You can order Zadara right here on our website. We even offer a 7-day free trial. Or you can call us and we'll be happy to help you get started.

Is my data secure in the cloud with Zadara Storage?

Zadara Storage has taken every precaution to protect and secure your data. Zadara provides an array of Disaster Recovery and Business Continuity features including Multi-Zone High Availability, Backup to Object Storage, Snapshots, Mirroring, Replication, and others to give you full confidence in the well-being of your data. We also provide in-flight and at-rest data encryption where the user owns the keys. Zadara is also SOC2 compliant.

Is my data encrypted? Who has access to my data?

Zadara Storage has full encryption capabilities for data both at-rest and in-flight. You alone hold the keys to your data. Even Zadara team members do not have access to your encryption keys.

My storage is on-premises, but I want to move to the cloud. How do I migrate my data to the cloud?

Whether you have Static Data or an Online Production Environment, Zadara Storage Cloud Hydration is a cost-effective and practical way to move to the cloud. Contact us to move your data to the cloud

Can I connect to more than one Public Cloud?

Yes, Zadara Storage can connect to all major cloud providers - simultaneously - giving you complete flexibility and control of your storage environment. This gives you the ability to run applications in one cloud while storing cold data in another, or any other combination of multi-cloud business needs.

Is your storage built on top of Amazon Web Services, Microsoft Azure, Google Cloud Platform, or others?

No. Zadara Storage is built on its own storage stack with proprietary software. Zadara Storage services connect to all of major cloud providers.

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